Install the driver first antivirus software exit. then open the file(the file you can download from here: https://goo.gl/Gsddpb ), click as below photo show.
Installing the driver to restart the computer, andthen restart the antivirus software exit.
After install the driver, you can upgrade firmware without problem, how upgrade please check here: http://en.001phone.cn/newsShow-72.html
Hope this help you.
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