Frequently asked questions
Hi, Android smartwatch are different from our other Bluetooth smartwatch, they can't make a call without a sim card, but it will notify you when there is an incoming call.
Hi, it maybe computer drive problem, please try to find a xp system or window 7 system computer. Here is the win7 driver. https://goo.gl/Gsddpb And please try it again
Hi, Please find the xp or win7 system computer. And you can visit our blog about how to update the firmware. http://www.chinawatchs.com/mtk-smartwatch-update-the-proper-way/.
Hi, you can update the firmware from our website via xp or win7 system computer. http://en.001phone.cn/download.html
Hi, please turn to the seller for help. Please contact their customer service for a refund or replacement
Hi, simply you can find them on Google Play, you can also download them from our website. http://en.001phone.cn/2502-cpu-smartwatch-connect-app.html
Hi, you can buy our smart watch from our partner online shop. http://en.001phone.cn/cooperate-html.
Hi, maybe your smartwatch have not IMEI code. Please try to enter the”*#06#”to check the imei code. If it has not imei code, pls try to write it. Then it can be used normally.
yes of course, you can download the watchface here. http://www.watchfaceup.com/android.php
And how to install watchface on your watch, download and extract the watchface, connect your watch to pc, create a new folder in your watch(folder must be named ClockSkin), transfer the files to the folder, make sure there is no double folder in the clockskin folder, otherwise, the watchface will not display. Go to the watchface page, long press and select the one you like.
Hi, it is because there is a compatible issue between Fundo wear and Fundo smartdevice, you can't install both of them in your phone. If you need another app, please delete the one in your phone.